Consultants & Advisors

Jennifer Zhang

Payments Product & CX Strategist

Profile

Jennifer Zhang is an accomplished PM in international payments tech. She specializes in crafting premium card value propositions and optimizing digital experiences through user research and persona alignment. With expertise in Agile product management, she creates transformative strategies that enhance user engagement and deliver business targets.

Professional Background

Jennifer has held key roles at Visa and American Express, where she led initiatives to reimagine digital journeys, launch innovative payments platforms, and explore emerging technologies like blockchain for improving payment services. Her contributions have driven operational efficiency, market expansion, and deepened customer trust.

Education

Jennifer holds a Bachelor of Arts in International Studies and English Literature, Trinity College (Posse Foundation Scholar) and a Master of Science in Digital Marketing from New York University.

Furthermore

Jennifer is the founder of Presently Powerful, a coaching business empowering professionals in leadership and communication. She enjoys improv comedy, cooking, and volunteering with education nonprofits in her spare time.

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