Profile
Karen has over 17 years of experience in Business Transformation, Client Delivery, and Customer Success, spanning both industry roles and Big Four consulting firms. She is an experienced Program Manager with a proven ability to lead cross-functional teams in delivering complex initiatives using both waterfall and agile methodologies. Karen is proficient in leading programs that support enterprise risk management, compliance, and payment initiatives.
Professional Background
Karen has led high-profile initiatives at several top financial institutions, including technology platform upgrades and replacements, compliance risk oversight, and remediation projects. She managed these efforts for a large independent broker-dealer within its Compliance, Legal, and Risk Department. Karen began her career at Bank of America, where she earned her Green Belt certification while working in the Home Equity Group.
Education
Karen holds a Bachelor of Business Administration in Management from Georgia Southern University.
Furthermore
Karen lives in Charlotte NC. Raised in an Air Force household, she has lived in several countries around the world, where she developed her love of travel.