Profile
Lee has over 25 years of experience in business and technology within the Financial Services industry. His work has involved strategically planning and driving core customer and product development, along with the technology required to meet today’s demands. He has defined the technology approach for multi-platform automation, working from the C-suite down to create a multi-year strategy encompassing tooling, financial investment, project management and tracking, and execution readiness—with core KPIs to enable continuous tracking and adaptation. Lee has also led a multi-year initiative to modernize the business banking approach, focusing on customer insights and expectations. This effort shifted the organization from short-term projects to long-term product investments across core consumer and small business banking domains. Lee brings a strong focus on delivering value and maximizing investments to ensure customer and client satisfaction through effective leadership and collaboration across both business and technology organizations.
Professional Background
Prior, Lee was a Senior Vice President at Wells Fargo for the Consumer and Small Business Banking organization driving the transformation to a customer centered approach to product delivery. Prior to that Lee worked at American Express where amongst other capabilities he led the Technology to move to modern day automation platforms improving delivery speed, quality, effectiveness and efficiency.
Furthermore
Born in Brighton , England and moved to the USA in 2003. Lee is father to 4, grandfather to 6 (so far) and enjoys spending his time with his wife and family. He is an avid sport watcher now, though in the past captained American Express at both football (soccer) and cricket.