Profile
Silvia is a human-centric Product professional with a background in strategy and operations consulting, and extensive experience in the Healthcare and Financial Services industries. Silvia has mapped journeys and designed, built, launched, and grown many digital experiences and products in the B2B2C space, with an unwavering focus on creating seamless and satisfying experiences for the end-user coupled with growth for the customer. A thoughtful problem-solver, Silvia is known for simplifying complexity, clarifying goals and aligning and inspiring teams to achieve their objectives, whether big or small.
Professional Background
Most recently, Silvia worked with apree health (formerly Castlight Health) where she led the newly formed company’s initiative to define a new digital experience for both patients and providers. She successfully translated an ambitious company vision into a patient digital experience that not only improved member engagement and retention but also reduced the total cost of care for employers. Before joining Castlight, Silvia led the strategy, development, and launch of digital payments products for business customers at American Express, and she began her career in Deloitte Consulting’s Strategy & Operations practice.
Education
Silvia earned her Master’s in Public Administration (MPA) from Columbia University’s School of International and Public Affairs (SIPA) and has a B.S. in Government from Cornell University.
Furthermore
Silvia is a hobby potter, an active home cook, a meditator, and spends most of her time outside of work with her young son exploring and relearning how to play.